FoodCommerce has powered our website since 2019 and we regard them as a vital part of our team. As well as being digital experts, they are highly creative and hugely supportive, keen to make the website a seamless experience for the end user. Farming can be unpredictable at times, and the FoodCommerce team is great at accommodating changes at short notice.

Here at Farmer Gow’s farm in Oxfordshire we depend on our website to attract family visitors all year round, as well as selling tickets, farm shop produce and seasonal items, such as Christmas trees and firewood, a lot of which incorporates bookable delivery slots and local delivery areas. It is a substantial website with many offerings, including showcasing our Countryside Education arm through video, brochures and signposted content.

Thanks to Andrew, Tony and the team, our website continues to evolve, optimising our content and presenting our friendly farm animals, products and services in an aesthetically pleasing, user friendly format.

Many of what makes FoodCommerce so useful for selling online is pretty clear from the website - charging for the actual weight of something, bookable delivery slots and flexibility when picking an order. But for us what we really value is the ability to talk to real people. When orders surged during COVID, FoodCommerce communicated proactively with us and helped us to scale our business as they scaled the back end to keep everything running smoothly. When we have an idea for an improvement and tweak they listen. Often when you use an outside provider to do something in your business, they sell it to you on their understanding of your business. FoodCommerce actually deliver on this. We feel very fortunate to have found them.

We’ve worked with Tony and Andrew for many years now and the support we’ve received has been first class. What really stands out is the flexibility of the FoodCommerce system. Being able to charge by actual weight, easily manage local deliveries, and book delivery slots gives us complete control and confidence in our operation. It’s a system that truly works for our business.

Christmas is always a challenge, but with FoodCommerce we’re able to take orders well in advance without any confusion. The platform handles high volumes with ease, even on the busiest trading days, and that’s been a real game changer.

I’ll never forget the lifeline they gave us during Covid. Without their support, I genuinely don’t think we’d have made it through. Everyone at Rafters is very grateful to be working with such a capable and dependable team, and we’re proud to be one of their customers.

We have been with FoodCommerce since 2011 and it's been a pleasant experience throughout. We designed our website in house by using the very user friendly templates. Over the years, when technologies have evolved and internet standards have changed, Tony and Andrew have carried out the bulk of the leg work in getting our website up to scratch. Notably the transition to Bootstrap with adaptive layouts for different screen sizes.

Whenever I have come across any coding difficulties for features I have wanted to incorporate into our website, Tony and Andrew have always come up with a solution. Andrew especially has implemented some new features for us that are server side / back-end of the system.

I suppose, in short, FoodCommerce is great! The booking system is an integral part of our business and I don't know how we would operate without it now."

Our website and online shop has been supplied by Foodcommerce for over ten years. We have not been faced with large upfront costs and the control page is very user friendly. Andrew and Tony are available on the phone and always willing to offer assistance. They are able to tailor our online shop for Christmas, allowing orders to be placed months ahead and catering for multiple order collection times and venues. Now that we have a large number of customers registered on our website, Foodcommerce have assisted us with email marketing initiatives.

The shopping experience for customers obviously works as we have very few problems, and as a result the online shop makes a profit even in the quieter months.

At Halal Origins, FoodCommerce has become a vital part of how we run our online orders. It's reliable, easy to use, and the support from their team has been consistently excellent, which is rare to find in this industry.

One of the biggest advantages for us has been the flexibility it offers around picking and delivery. Being able to offer local delivery with bookable time slots, and charge by actual weight, has really streamlined our operations. It’s made life easier for our team and our customers, cutting down on mistakes and saving us valuable time.

We’ve also seen how well the platform performs during busy times, like Christmas. It handles advance orders without any hassle, and on the day, everything runs smoothly even when we’re managing hundreds of deliveries. That kind of reliability gave us the confidence to grow, even during stressful periods like lockdown.

At the end of the day, FoodCommerce just works. But more importantly, there’s a team behind it that genuinely cares about what we’re trying to achieve and that makes all the difference.